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Incivility in Health Care: Strategies for De-escalating Troubling Encounters -- FPM

Oct 1, 2019 - With rudeness, discrimination, and violence on the rise, how do we take care of our patients while protecting ourselves?

Family Practice Management : Articles

https://www.aafp.org/fpm/2019/0900/p8.html

Ten Tips for Cultivating Patience During Uncertain Times -- FPM

Aug 1, 2020 - It’s easy to feel impatient with ourselves and others these days. But research suggests impatience can be bad for our health. Here’s a better way to respond.

Family Practice Management : The Last Word

https://www.aafp.org/fpm/2020/0700/p43.html

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